Own & Scale GTM Operations
Manage the end-to-end workflow for GTM Intelligence & Automation projects, from intake through delivery and optimization
Refine and enforce intake SLAs and prioritization criteria
Maintain the centralized request system and serve as the first line of triage for inbound requests
Lead the Operating System
Own the team’s project management platforms (primarily Asana), including workflows, boards, reporting, and governance
Ensure tools and documentation reflect the team structure, intake flows, and processes as the business evolves.
Build and maintain SOPs, templates, and reusable assets to support team scale
Drive Visibility & Reporting
Build and maintain reporting on throughput, cycle time, request volume, and blockers
Surface insights to guide leadership prioritization and team focus
Run monthly retrospectives and support delivery scorecards
Coordinate Cross-Functional Work
Partner with GTM, Analytics, Applications, Marketing, Sales, and Client Support teams to align on shared goals
Own meeting hygiene—drive agendas, document action items, and ensure follow-through
Support rollout of new tooling, templates, and process improvements
Optimize for Efficiency & Reuse
Identify manual or redundant workflows and recommend automation or simplification paths
Enable reuse of intelligence packages and automation playbooks across stakeholders
Improve internal stakeholder experience across Asana, SharePoint, and supporting platforms

3–6 years in operations, GTM program management, or workflow/process ownership roles
Experience managing systems like Asana, Jira, or similar
Ability to synthesize complex projects into structured, trackable workflows
Strong communication skills and comfort working cross-functionally
Proven experience building reporting dashboards and supporting operational insights.
Familiarity with go-to-market strategy, marketing analytics, or data-driven execution (preferred)
Experience supporting technical, data, or automation-focused teams (preferred)
Comfort navigating ambiguity and operating as a utility player when needed (preferred)

Go-To-Market Intelligence Operations Lead

Key skills