Claims Representative 2 – Liability

Role Overview

• Investigates claims by determining applicable policy coverage, evaluates, negotiates and settles assigned claims with a focus on Bodily Injury, state statutes and laws
• Initiates contact with insureds, claimants, and all relevant parties to gather basic information, obtain recorded statements (when necessary), and explain the overall claims process.
• Evaluates damages and prepares written estimates according to policy provisions and liability.

Requirements

• Typically requires 4+ years of relevant experience or a combination of related experience, education and training.
• Requires a highly developed oral and written communication skills to communicate and independently negotiate successful outcomes with a wide variety of internal and external contacts.
• Maintains the appropriate adjuster's licensing as required by the states in which we do business.
• Must possess the ability to handle conflict effectively and constructively.
• Must be able to work independently without an inordinate amount of supervision or management involvement.
• Excellent decision making, analytical skills and attention to detail.

Benefits

• Insurance benefits (medical, dental, vision, disability, and life)
• 401(k) with company match
• Paid time off
• Parental leave
• Paid company holidays
• Paid time off to volunteer in your community
• Tuition assistance
• Industry education certificates and designations