The Risk Prevention Analyst is responsible for providing operational risk assessments leveraging fraud mitigation tools, focusing on analysis, design, and artificial intelligence (AI) technology associated with fraud mitigation strategies, call queue creation, monitoring, support, and management using quantitative methods to review data and increase efficiency, productivity, effectiveness and savings.
Seeking a skilled Risk Analyst who will provide support for external clients and internal staff on fraud detection and prevention matters, inquiries, and solutions to meet client and business needs.
Additionally, the role involves writing rules and creating custom solutions for clients, monitoring fraud for their client group, identifying risk exposure based on fraud trends and data, and determining mitigation measures.
Develop and implement Fraud strategies leveraging transaction data (credit/debit cards), machine learning models and advanced analytics tools to mitigate fraud losses and maintain superior customer experience.
Manage and optimize existing strategies effectively controlling risks due to first party and third-party fraud.
Coordinate the Risk Analytics team's tasks and ensure adherence to established turnaround times and SLAs; manage projects assigned to the team; Ensure quality of all team outputs.
Create and deliver BI reporting to develop thorough reporting for senior leadership, boards, and examiners.
Work closely with a designated client list to ensure efficient and effective fraud mitigation through various communication channels such as calls and emails.
Requirements
Five (5) years within the financial service industry required.
Three (3) years professional experience in risk analytics, mitigating risk and/or fraud services required.
Payments processing system knowledge preferred.
Experience with Fraud Detection Work Center and/or FDR system experience required.
Strong analytical and problem-solving skills.
Deep experience working with fraud detection strategies, rules tuning, and fraud modeling.
Strong proficiency with SQL; Ability to analyze large, complex datasets and derive actionable insights.
Experience with fraud orchestration and decisioning tools (e.g., DefenseEdge , Falcon , Advance Defense, Fraud Navigator) preferred.
Strong understanding of fraud metrics, forecasting methods, and false positive/true fraud tradeoffs.
Excellent problem-solving skills with the ability to synthesize complex data into actionable insights.
Strong communication skills – ability to communicate technical subject matter clearly and succinctly to other team members and financial institutions.
Project management experience preferred.
Tech Stack
SQL
Benefits
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)