Internal IT support, assisting users with hardware, software, and network-related queries
Management of the entire internal company IT, both on the software and hardware side, with a focus on Device Management across all operating systems and Onboarding processes
Administration of the internal company network structure and WAN connections
Configuration of hardware, employee accounts, operating systems, and application programs while considering access rights concepts
Conducting independent analyses and optimising processes and systems
Focus on security to help safeguard our cloud only strategy

Completed IT-related training (e.g. IT specialist, system integration, application development) or a comparable qualification, with mandatory initial practical experience (or up to 3 years of professional experience)
Entry-level experience in IT support or a similar technical support environment
Expertise in Microsoft Exchange and Microsoft 365, as well as knowledge in network management (IP, WLAN, etc.)
Independent, structured, and problem-solving-oriented work style with a strong analytical understanding
High level of initiative, commitment, reliability, and communication skills
Very good knowledge of English

A purpose-driven mission with and for global industry pioneers in tackling complex challenges
Room for creativity through collaborative teamwork and an open communication culture
Flexibility and team bonding with our hybrid work options
Fuel for your growth journey, both personally and professionally
Sustainable mobility options, promoting eco-friendly commuting solutions
Fun team events and outings with our global teams
Inspiring workspaces in Mannheim, Madrid and beyond

IT Support Specialist

Key skills