Maintain, enhance, and support mission‑critical legacy systems both batch and online across production and development environments.
Provide ongoing production support and resolve issues for high‑volume transactional applications.
Analyze business requirements and translate them into effective technical solutions.
Develop, modify, test, and optimize batch and online programs.
Troubleshoot complex production issues promptly and accurately.
Conduct code reviews, impact analyses, and maintain technical documentation.
Collaborate with business analysts, operations teams, and infrastructure partners to deliver stable and efficient systems.
Support system migrations, integrations, and modernization initiatives.
Plan, execute, and document testing activities to ensure delivery of high‑quality solutions.
Participate in a rotating on‑call schedule to provide overnight support for batch processing and ensure job completion.

Bachelor’s degree or College Diploma in related filed of study and/or equivalent experience
7+ years of experience as a Systems Analyst or similar technical role.
Proven experience supporting high‑volume transactional systems within COBOL‑based legacy environments.
Strong analytical and problem‑solving skills with the ability to troubleshoot complex, interconnected systems.
Ability to work independently with minimal supervision while contributing effectively in team settings.
Solid understanding of batch and online processing, scheduling tools, and performance tuning.
Demonstrated ability to learn quickly, adapt to evolving technologies, and work autonomously.
Excellent written and verbal communication skills.
Strong experience working in Unix/Linux environments.
Proficiency with scripting languages and maintaining legacy COBOL applications.
Broad hands‑on experience with mainframe, legacy, and Unix-based technologies (e.g., COBOL, Easytrieve, CICS, JCL, ISPF, Control-M, SQL, Oracle, shell scripting, HP‑UX, and related tools).
Experience in the insurance or health-related industry is a bonus.
Language Skills: English, written and spoken. French would be considered an asset.

Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day.
100% employer-matched Defined Contribution Pension Plan.
Annual Incentive Bonus which recognizes your contribution to our success.
In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
An organization where we encourage personal learning and growth with opportunities for career development and advancement.
Providing wellness benefits, health resources and fitness center discounts.

IT Systems Analyst

Key skills