Technical Lead, influence and contribute significantly to 4 to 5 projects across organizations during a typical month
Generally autonomous in planning day-to-day work
Self-identify and implement cost savings ideas with little direction
Develop automation to realize monitoring and automation enabling issue detection and correction
Identify and implement test cases that show the correctness of the implementation
Document design and implementation details with sufficient quality to enable future enhancement efforts
Implement monitoring, alarms, runbooks to enable support of microservices operations
Performs integrated testing and customer acceptance testing of components that require careful planning and execution to ensure timely, quality results
Provide technical direction to more Jr individuals; lead a small virtual team; delegate tasks, manage workloads, ensure work is completed, mitigate risk, and report on status
Work with managers, engineers, end consumers, and support teams to capture monitoring requirements.
Help to break down large Initiatives into Features, EPICs and Stories that make up the following type of efforts; risk remediation, audits, new application onboarding, modification of existing, help triage break/fix incidents, and consumption reporting
Communicate to consumers & leadership of (un)planned service outages
Manage and participate in on-call rotations to provide 24/7 support for critical systems
Create and maintain documentation for support processes, tools and systems
Requirements
7+ years of experience in Software Engineering, with a focus on Synthetic Monitoring and Reporting.
Ability to lead software engineering projects from requirement to release
Demonstratable proficiency programming in Python, .NET, PowerShell, PowerBI, RESTful APIs