Business Process Consultant – Analytics Consulting

Role Overview

• The Process Consultant will be responsible for detailed current state analysis and data capture, working closely with underwriting teams and subject matter experts.
• Leading current state process mapping of underwriter desktop and application usage through direct observation and structured discussions.
• Documenting workflows, navigation paths, handoffs, and system interactions in a clear and consistent manner.
• Coordinating and executing time and motion studies, including data collection and validation.
• Reviewing existing standard work and operating procedure documentation to understand intended workflows and identify gaps versus actual practice.
• Developing and maintaining core process artifacts, including SIPOC diagrams, value stream maps, and control frameworks.
• Collaborating with subject matter experts to validate findings, confirm assumptions, and obtain formal signoff on documented processes and insights
• Work on the latest applications of data science to solve business problems
• Work directly with client stakeholders to translate business problems into high level analytics solution designs
• Develop end-to-end solutions based on in-depth understanding of business problems to ensure analytics solutions are delivered efficiently, predictably, and sustainably.
• Participate in discussions with team members to select and apply relevant analytic techniques and create actionable business insights
• Responsible for making presentations to senior management, communicating results to business teams, and develop plans to help operationalize analytic solution

Requirements

• 8+ years of professional work experience.
• Ability to engage with executive/VP-level stakeholders from client’s team to translate business problems to high level analytics solution approach
• Solid understanding of statistical and machine learning algorithms
• Strong project management and team management skills and ability to work with global teams
• Strong SQL skills and hands-on experience with analytic tools like R & Python & visualization tools like Qlik or Tableau
• Exposure to cloud platforms and big data systems such as Hadoop, HDFS, Hive is a plus
• Ability to work with IT and Data Engineering teams to help embed analytic outputs in business processes
• Bachelor's in Business Analytics or equivalent work experience.

Tech Stack

• Cloud
• Hadoop
• HDFS
• Python
• SQL
• Tableau

Benefits

Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.