Partner with Customer-Facing Teams to articulate the overall CentralReach value proposition, vision and strategy to customers.
Own technical engagement with customers during the evaluation phase.
Communicate CentralReach value based on activities and work with customers on any identified issues or concerns to successful conclusion.
Technically support complex opportunities through advanced competitive knowledge, technical skill, and credibility.
Deliver deep-dive product and technical briefings/presentations to potential clients.
Maintain accurate notes and feedback in CRM regarding customer input both wins and losses.
Proactively engage and communicate with customers and CentralReach business/technical teams regarding product feedback and competitive landscape.
Engage with CentralReach Product Council, providing guidance and feedback directly from customer interactions and helping shape product roadmap.
Assist Product Team with Product and Demo certifications, as well as helping with new release training and certifications.

At least 5 years of experience in ABA either on the Clinical or Practice Management side
Strong knowledge of current EHR and Practice Management solutions and technologies
Passion and ability to educate customers on how CentralReach can be meaningful to their business
Thrive in a startup or similar environment where the only constant is change
Embrace aggressive goals and work hard to achieve them
Naturally curious and invest time into learning the sales process, prospects, and solutions
Utilize Sales CRM tools such as Salesforce or a similar program
Excellent written and verbal communication skills, strong attention to detail, and good follow-through.

Solutions Consultant

Key skills