AnalyticsLeadershipMentoringUser ResearchUsability TestingCommunicationCollaborationRemote Work
About this role
Role Overview
Lead complex, cross-team design initiatives from problem framing and discovery through shipped outcomes.
Map end-to-end user journeys to identify system-level gaps and define scalable experience solutions.
Produce high-quality design artefacts, including flows, wireframes, prototypes, and documentation, that create alignment and enable confident implementation.
Shape experience frameworks, visual systems, and design standards that scale across platforms and teams.
Translate research, analytics, and business context into clear recommendations, actionable plans, and long-term experience strategy.
Lead and guide user research and usability testing efforts, synthesizing insights into practical product decisions.
Set and uphold a high bar for usability, accessibility, and visual craft, embedding inclusive design standards across products by default.
Facilitate planning sessions, design workshops, and design reviews that drive alignment and clarity.
Mentor designers and influence cross-functional partners to strengthen user-centered thinking and design quality.
Requirements
10+ years of professional experience in user experience and interface design, including leadership of complex, multi-stakeholder initiatives.
Demonstrated ability to operate strategically while delivering high-quality, hands-on design work.
Experience creating and evolving scalable design systems and interaction patterns across web, desktop, and/or mobile platforms.
Strong systems thinking, with the ability to connect journeys, architecture, and interface patterns into coherent experiences.
Experience planning and conducting user research and usability testing, translating insights into product decisions.
A portfolio demonstrating leadership across shipped work, including problem framing, decision rationale, collaboration, and measurable impact.
Experience mentoring designers and influencing cross-functional teams in distributed environments.
Excellent written and verbal communication skills, with comfort navigating ambiguity and driving clarity.
Benefits
Fully remote work & schedule flexibility
Latest Laptop
Discretionary Annual Bonus Program
Monthly Remote Work Stipend
Annual Professional Development Stipend
Access to Udemy Learning Platform
Industry Conferences
Company All Hands
24 days PTO per year (prorated)
Your Birthday
Year-end Company Shutdown
9 Wellbeing Days
Public Holidays
Other Paid Leave
Quarterly Wellbeing Stipend for Personal / Family Activities