Senior Global People Operations Specialist

Role Overview

• Serve as the first escalation point for employee and manager HR-related queries, delivering timely and accurate resolution with empathy and clarity
• Manage and continuously improve onboarding, offboarding, and related People Ops workflows for our employees globally, outside and within the US
• Drive global mobility programs, including immigration, relocation, and international transfers, ensuring seamless experiences for employees and hiring managers.
• Oversee day-to-day vendor relationships with global EOR and benefits providers across 25+ countries
• Maintain and evolve documentation for key People Ops processes, policies, and standard operating procedures
• Support internal projects to enhance systems, tools, and operational efficiency within the People function
• Partner with HRBPs and business leaders to execute employee lifecycle changes and ensure data integrity in core HR systems
• Partner with our Legal team to ensure compliance activities related to local labor regulations and internal policy updates
• Act as liaison to the Workplace team, ensuring seamless coordination and onsite support for employees and office operations.
• Partner with the payroll team on both US and non-US leave management and assist with the accurate and timely closure of bi-monthly payroll.
• Support contingent workforce operations, managing frameworks for compliant and flexible engagement models globally.

Requirements

• 7+ years of HR Operations experience with a focus on employee lifecycle management, HR systems, and vendor coordination
• Have a proven track record working within global or hypergrowth tech environments
• Are passionate about crafting exceptional employee experiences through thoughtful processes
• Deep understanding of US and EMEA employment policies and practices, and knowledge about APAC is a plus
• Experience working with global teams and collaborating across time zones
• Experience working with EOR providers and benefits vendors across multiple EMEA and APAC countries
• Experience working in global mobility
• immigration, visas, international relocations and transfers
• Demonstrated ability to manage escalations, navigate complexity, and deliver solutions that scale
• High integrity and discretion when dealing with sensitive employee data and situations
• Obsessive over the details and have expertise in developing internal documentation or process guides
• Have contributed to building or improving internal knowledge systems or employee-facing support content

Benefits

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow
• we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.