Extract, review, interpret and prepare necessary data for duty drawback claims
Work closely with service provider, broker, and freight forwarders, to determine, maintain, and audit duty drawback claims
Provide data and documentation to service provider
Track and provide statistics regarding refunds filed, refunding and outstanding
Create a method to report metrics regarding refund amounts claimed, received and outstanding
Create a metric for failed packages to identify trends
Identify corrective action needed and work with partners to implement process change
Ensure errors are identified and corrective action is taken to fulfill and resolve claims package for refund
Support improvement with negative trends by providing key training to personnel involved
Create and implement processes or improve current processes to maintain consistency
Work with stakeholders cross-functionally and internationally to identify and implement process improvements
Ensure auditability of refund requests to United States Customs and Border Protection by verifying compliance data to include classification and country of origin determination
Continuous Process Improvement Analysis
Work independently based on experience and knowledge to conduct analysis on trade compliance processes within the drawback framework to identify areas of additional refund potential
With minimal supervision, work with key stakeholders to implement processes that support additional drawback refunds and/or reduce the Company’s customs compliance risk
Research upcoming or new laws, regulations, and best practices in drawback determination to plan needed changes and oversee execution of changes
Document procedures to support process creation, change, or improvement
Support tactical trade compliance tasks when directed
Troubleshoot Import / Export issues
Perform other duties as assigned
Requirements
2-4 years related experience
Associate degree (Trade Compliance, Manufacturing or Supply Chain)
Non-degree considered if 6+ years of related experience along with a high school diploma or GED
Frequent travel (6-20%)
Frequent overnight stays (6-20%)
Experienced in document review or audit in Trade Compliance, Manufacturing or Supply Chain
Good organizational and interpersonal communication skills
Able to lead as an individual contributor and work as a contributing team member on cross-functional teams
Knowledgeable in Microsoft Excel
Strong analytical skills, detail oriented, and able to multi-task