Senior Product Manager

Role Overview

• Become the in-house expert on our target market segments, competitive landscape, and industry trends.
• Conduct regular customer interviews, analyze usage data, and synthesize market research to identify unmet needs and opportunities.
• Define and continuously refine the product vision, strategy, and roadmap based on market insights and business objectives.
• Develop go-to-market strategies in partnership with marketing, sales, and customer success teams.
• Transform market opportunities into detailed product requirements and user stories.
• Collaborate with design and engineering teams to build solutions that address validated market needs.
• Prioritize features based on customer impact, market opportunity, and strategic alignment.
• Make data-informed decisions by defining and tracking key product metrics and KPIs.
• Balance technical feasibility, business viability, and user desirability in product decisions.
• Evaluate opportunities using a "build, buy, or partner" framework to determine the most strategic and efficient path to delivering customer value.
• Collaborate with integration team, technology partners, and third-party vendors to evaluate capabilities, define requirements, and manage integrations that enhance platform functionality and align with customer workflows.
• Build deep relationships with customers to understand their workflows, pain points, and goals and demonstrate a high degree of empathy (borderline obsession) with customer / user experience.
• Regularly present product strategy and roadmap to internal stakeholders and executive leadership.
• Collaborate cross-functionally with sales, marketing, customer success, and operations teams.
• Educate internal teams on product positioning, value proposition, and competitive differentiation.
• Facilitate smooth product launches through comprehensive go-to-market planning and execution.

Requirements

• 6+ years of product management experience, with SaaS/B2B software.
• Proven track record of shipping successful products based on market needs with meaningful business impact (retention, growth, TAM/SAM expansion).
• Strong analytical skills with experience using data to inform product decisions.
• Experience with product discovery techniques (customer interviews, A/B testing, prototyping).
• Excellent communication skills with ability to articulate complex concepts to diverse stakeholders.
• Bachelor's degree in business, computer science, or related field (or equivalent experience).

Benefits

• Medical
• Dental
• Vision
• HSA (Health Savings Account)
• FSA (Flexible Spending Accounts)
• Company paid Life Insurance
• Short-Term Disability
• Long-Term Disability
• Flexible Time-Off (FTO)
• Paid Parental Leave
• 401(k) with employer match