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Field Operations Supervisor at Gridware | JobVerse
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Field Operations Supervisor
Gridware
Remote
Website
LinkedIn
Field Operations Supervisor
United States
Full Time
1 week ago
$100,000 - $120,000 USD
H1B Sponsor
Apply Now
Key skills
Communication
Customer Success
About this role
Role Overview
Lead, train, and manage Field Operations Specialists performing Gridscope installations
Set daily/weekly field priorities and ensure work is executed safely and efficiently
Conduct ride-alongs, on-site coaching, and performance feedback
Serve as the primary point of escalation for field issues
Oversee and participate, as needed, in Gridscope installations
Ensure installations meet Gridware quality standards
Review and validate field specialist installations to ensure collected data is without error
Coordinate access and schedules with internal project managers and utility partners
Own field workflows, documentation, and standard operating procedures (SOPs)
Track installation progress, field metrics, and operational KPIs
Identify inefficiencies and continuously improve field processes
Partner closely with Engineering, Product, and Customer Success to provide field insights and learnings
Provide structured feedback from the field to improve product design and deployment processes
Support pilot programs, new product rollouts, and process scaling efforts
Enforce safety policies and best practices
Submit incident reports when necessary
Lead safety briefings and trainings as needed
Requirements
5+ years of experience in field operations, installations, or technical deployments
2+ years of experience leading or managing field technicians or crews
Comfortable working outdoors and in utility or industrial environments
Strong troubleshooting and problem-solving skills
Excellent organizational and communication skills
Willingness to travel frequently (50-75%) and work flexible hours as needed
Valid driver’s license
Benefits
Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)
Paid parental leave
Alternating day off (every other Monday)
“Off the Grid”, a two week per year paid break for all employees.
Commuter allowance
Company-paid training
Apply Now
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