Partner with the MSL Sales Executives, Account Executives, or Account Managers to manage MSL Request for Proposal (RFP) process including monitoring of RFP inboxes, entering data into internal sales systems, ensuring internal partners adhere to RFP timeline, review responses for completion and distribute proposal responses, and interfacing with brokers on behalf of the sales and account management team.
Provide administrative sales support to aligned Customer Relationship Managers and serve as a liaison for sales personnel, customers, producers, and home office contacts.
Serve as a resource for new hires and assist with new hire on-boarding.
Participate in team meetings/trainings and serve as a backup for other team members when required.
Document and maintain relevant sales and customer record systems to meet compliance requirements
Support broker/customer activities including finalist meetings, enrollment, and benefit fair preparation, ordering brochures and giveaways.
Work on special projects throughout the year.

Insurance industry, sales administration, customer service or equivalent experience.
Medical Stop Loss knowledge is a plus.
Knowledge and understanding of customer service and relationship management concepts preferred.
Excellent communication and presentation skills.
Must be customer focused and resolution oriented.
Ability to manage multiple priorities in a timely manner.
Ability to work independently in a fast-paced environment.

Medical, dental, vision, life insurance, disability insurance
Paid Time Off (PTO)
Leave of absences, such as parental and military leave
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance

Senior Sales Support Associate

Key skills