Under immediate supervision, participates for a period of six to twelve months in an occupational training program, receiving orientation and training in the meanings and applications of the Illinois Insurance Code and appurtenant rules, regulations, bulletins, and interpretations in the subject area.
Communicates verbally and through written correspondence with insurance company officials and representatives regarding acceptability or unacceptability of reviewed contracts, endorsements or complaints.
Receives training and learns to review and analyze Property and Casualty policy forms submitted for departmental approval.
Receives training in the processing of Property and Casualty insurance complaints for which responses are within developed interpretations/guidelines from Illinois consumers.
Receives orientation in the mode of communicating and deriving information/data, e.g., in particular insurance areas and what information/data is required to produce decisions/conclusions.
Performs cooperative research with other analysts on business products/business practices to determine if such products/practices are acceptable.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Requires knowledge, skill, and mental development equivalent to completion of four (4) years of high school.
Prefers at least six (6) months of working knowledge associated with Property and Casualty insurance or as a Property and Casualty insurance producer/agent.
Prefers at least six (6) months of working knowledge of Microsoft Office Outlook, Microsoft Word, Microsoft Excel, Teams, and SalesForce.
Prefers at least six (6) months of working knowledge associated with customer service.
Prefers at least six (6) months of elementary ability to perform fact finding and investigations.
Prefers basic ability to analyze and determine facts, information, and data to make correct and accurate decisions and conclusions.
Prefers working knowledge of office methods and procedures.
Prefers intermediate ability to articulate facts, figures, and descriptions in a comprehensible mode.

Health, Life, Vision, and Dental Insurance
13 Paid Holidays annually, 14 on even numbered years
10-25 days of Paid Vacation time annually
(10 days in year one of employment)
12 Paid Sick Days annually (sick days carry over from year to year)
12 Weeks Paid Maternity/Paternity Leave
3 Paid Personal Days annually
Pension Plan
Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
Flexible work schedules may be available, dependent upon position
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

Insurance Analyst – Trainee

Key skills