About this role
Role Overview
- This position performs revenue cycle duties including processing patient insurance information through the patient intake process
- Ensuring timely and accurate submission of insurance claims
- Collecting payment on outstanding patient balances
- Perform duties for revenue operations department related to either medical insurance billing, collections or patient access
- Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
- Review and submit system setup requests to appropriate teams to ensure center and payer information is loaded into the billing system for accurate billing
- Respond timely and accurately to payer communications
- Collaborate with other revenue operations teams to ensure seamless processes across teams
- Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
- Help identify process changes and opportunities for continuous improvements
- Maintain current patient account information at all times
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
Requirements
- High school diploma or equivalent
- Basic computer skills and proficiency in MS Word, Excel, and Outlook
- Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states
- Knowledge of medical billing and reimbursement practices
- Usage of DaVita billing and reimbursement systems
- Basic medical reimbursement terminology
- Basic knowledge of healthcare reimbursement accounting principles
Benefits
- Flexible scheduling
- Fun and positive work environment
- Competitive “pay for performance” pay structure
- Generous PTO and comprehensive benefits package