Perform duties for revenue operations department related to either medical insurance billing, collections or patient access
Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
Review and submit system setup requests to appropriate teams to ensure center and payer information is loaded into the billing system for accurate billing
Respond timely and accurately to payer communications
Collaborate with other revenue operations teams to ensure seamless processes across teams
Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
Help identify process changes and opportunities for continuous improvements
Maintain current patient account information at all times
Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies

Excellent communication skills: (Written & Verbal)
Excellent decision making and problem-solving skills
Ability to adapt quickly and manage stress
Minimum Qualifications: High school diploma or equivalent
Revenue Cycle Management/Healthcare Insurance claim experience preferred
Basic computer skills and proficiency in MS Word, Excel, and Outlook
Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states
Knowledge of medical billing and reimbursement practices
Basic medical reimbursement terminology
Basic knowledge of healthcare reimbursement accounting principles

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Revenue Specialist I

Key skills