Intake Customer Service Representative, Part Time

Role Overview

• Ensures intake information meets established admission criteria.
• Processes information accurately and efficiently to the appropriate team.
• Services the patient in a timely manner.

Requirements

• High School diploma required.
• Associates degree/technical certification preferred.
• Three (3) years prior experience in healthcare setting required.
• Experience working in a call center related to health care is preferred.
• Managed care experience preferred and knowledge of medical terminology required.
• Sales and/or marketing experience required.
• Must have customer relations experience; comfortable working with a diverse clientele.
• Demonstrated competency in office/administrative procedures.
• Demonstrated ability to use computers, set up filing/record-keeping systems, and manage multiple priorities.
• Need to be proficient with PCs
• experience with various software packages, MS Office required.
• Previous CSR experience required.