Channel Account Manager, Strategic VAR

Role Overview

• Build and develop joint business plans with each assigned partner and manage sales strategies with designated partners through consultative relationship building.
• Expand sales and revenue opportunities for Mitel by increasing demand generation with assigned partners.
• Enhance partners’ effectiveness within the Mitel Global Channel Partner Program and increase Mitel’s brand awareness and mindshare among partners by: Broadening their knowledge of Mitel’s solutions to include articulating how Mitel’s services and solutions can add value to the partner’s business including features, benefits and requirements of all Mitel’s offerings, providing training on how partners can more effectively market, generate demand, sell, deploy and support, drive compliance with required training and certifications, .
• Coordinate partner access to pre-sales resources, including Sales Engineering, Field Marketing, overlay resources, and other internal Mitel departments/resources as appropriate.
• Resolve partner-related issues and sales conflicts in an ethical and fair manner aligned with Mitel’s rules of engagement, as well as in a timely fashion.
• Meet with partners, participate in joint sales calls to customers and assist partners in closing opportunities as required.
• Coordinate local partner participation in events.
• Drive product and promotions and programs into partner organizations to maximize revenue.
• Coordinate partner access to post sales resources including: provisioning, programming, technical support and customer success as appropriate.
• Monitor the issue with the partner through resolution.
• Drive partner success metrics with revenue, growth, retention and churn.
• Expand sales and revenue opportunities for Mitel by increasing demand generation with assigned partners.

Requirements

• Bachelor's degree preferred; or high school diploma+ equivalent work experience.
• Minimum 5 years sales experience working within the Telecommunications industry.
• 5 years sales experience working with Channel with Channel Partners.
• Strong history of progressively improving B2B sales of high technology solutions.
• UC/UCaaS industry experience or voice and data networks preferred.
• Proven record of success in a channel sales role.
• Must have ability to use Microsoft Office (Excel, Word, PowerPoint).
• Experience with SFDC or similar CRM system.
• Excellent presentation skills; excellent written and verbal skills.
• Ability to form cross-functional relationships and influence others to drive a common goal.
• Ability to adapt to changes in roles and responsibilities as well as market trends while still driving results.
• Ability to work independently in a fast-paced environment; must be a high-energy, motivated self-starter.

Tech Stack

• SFDC

Benefits

• Affordable Medical, Dental, Vision, Life and Disability Insurance
• Matching 401(k) plan
• Paid time off (holiday, vacation and sick)
• Employee Assistance Program
• Reward and Recognition Programs