Manage multiple, complex, cross-functional and technical projects.
Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.
Responsible for managing/tracking program milestones, timeline, and overall deliverables.
Lead creation and maintenance of comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
Take a leadership role in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management.
Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.
Responsible for internal process improvements; remove gaps, across multiple teams and functions.
Ensure risks are accounted for and provide risk mitigation strategies.
Primary project point of contact for vendor partners and internal stakeholders.
Coordinate and manage regularly scheduled meetings with core teams.
Evaluate post project results against metrics; recommend or implement changes to improve delivery practices/processes.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience
Demonstrated experience with common AI/ML frameworks, a strong understanding of agentic AI concepts, and a track record of applying AI/ML solutions to real-world product challenges.
Ability to identify and drive opportunities for AI integration in day-to-day product development.
Experience working with project management teams, resolving conflict, and meeting schedule timelines
Excellent communication skills (verbal, written, documentation)
Ability to work on multiple projects and assignments concurrently
Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance
In-depth experience creating spreadsheets, presentation material, and project/process documentation
Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
Proven ability to collaborate with stakeholders and communicate project updates to client executives.
Familiarity with various project management methodologies (Agile, Waterfall, SixSigma)

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

Project and Program Manager IV

Key skills