Respond to client security and customer protection inquiries, including RFIs/RFPs, security assessment questionnaires, client support meetings, and security assessment or audit findings.
Collaborate with cybersecurity, technology, risk, legal, and compliance teams to gather and validate response content
Ensure responses align with established cybersecurity controls, policies, and risk management practices
Manage multiple requests simultaneously while maintaining strong attention to detail, and help maintain a centralized repository of standard responses and supporting documentation
Communicate Fidelity’s industry-leading cybersecurity program in client meetings

Bachelor's degree in computer science, Cybersecurity, or a related technology field, or equivalent experience
Professional information security certification (Security+, CISA, CISSP etc.) a plus
3-5 years of cybersecurity, information security, and/or technology risk experience
Foundational knowledge of core cybersecurity concepts and familiarity with common security domains and frameworks (e.g., ISO, SOC)
Demonstrates ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and quality
Good written and verbal communication skills, with the ability to explain foundational cybersecurity concepts clearly and a willingness to learn how to communicate effectively with both technical and nontechnical audiences.

Cybersecurity Analyst, Cyber Assurance and Support

Key skills