Customer Service Representative, AM Shift, Full Time
United States
Full Time
5 days ago
$16 - $18 USD
No H1B
About this role
Role Overview
- Managing a high call volume
- Scheduling appointments
- Providing administrative support to vendors
- Responding to customer inquiries
- Escalating customer issues
- Following up with customers to ensure resolutions
Requirements
- Able to utilize Service Channel to schedule appointments
- Follow up on past due invoices/accounts receivable
- Monitor email and respond in a time efficient manner
- Data entry
- Resolve customer complaints in a timely manner
- High school diploma or equivalent
- Pass background check
Benefits
- Medical
- Dental
- Vision
- PTO
- FSA
- 401k with company match