Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements.
Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses.
Possesses in-depth business / clinical and application knowledge and experience.
Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications.
Develops system test plans and performs testing of software upgrades and patches.
Maintains a record of test progress and test results.
Responsible for problem, incident, and change management and service requests.
Provides daily on-call support to the customer base for application-related issues.
Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs.
Responsible for the communication of software issues, requirements, upgrades, and enhancements.
Oversees smaller-sized projects or components of projects.
Coordinates implementation or project planning around software application releases.

5+ years of relevant experience with a degree (Required) or 7+ years of relevant experience without a degree (Required)
Experience in data governance practices; business analysis; project management; metadata management; data catalog management; data stewardship management; data policy & standards management; business process flow management; data mapping; process improvement techniques; data exploration & visualization techniques; analytic programming; database management, including the role of master data management, data quality, ETL, storage, processing, and cloud computing.
Data governance experience with electronic medical record systems, billing systems, claims & member processing systems, and strategic and financial systems.
Business acumen around basic finance, accounting, operations, management & marketing for health systems including healthcare & health plan.

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Senior Data Governance Analyst

Key skills