Furniture Account Consultant

Role Overview

• Partner with KAEs and Generalist sellers to grow revenue and margin while maintaining a customer centric focus.
• Serve as primary point of contact for all furniture programs and opportunities for a variety of clients ranging from commercial, healthcare, public sector, and K-12/Higher Ed.
• Utilizes selling tools such as GPO’s, State and local contracts, and manufacturer-driven purchasing agreements.
• Effectively manage a sales funnel and pipeline to meet or exceed established KPIs.
• Partners with generalists to build and execute on transactional furniture strategy for targeted accounts.
• Serve as furniture expert, presenting furniture insights/trends, best practices, solutions on generalist team calls and presentations to clients.
• Responsible for executing sales campaigns and sales initiatives.
• Develop solutions for customers, including product selection and specification by collaborating with our design team.
• Research product solutions, delivery options, sourcing conditions.
• Pricing and product proposals to include identifying alternative products when applicable and necessary.
• Complete regular training on products, vertical market solutions and sales tactics to maintain expert status.
• Generate and revise quotes and present to the customers in conjunction with the sellers on shared accounts.
• Create standards programs, including both transactional contracts, standards programs, and stand-alone project solutions.
• RFP and bid pricing in support of sellers and Staples held contracts.

Requirements

• Preferred Bachelor’s Degree Bachelor's Degree or an equivalent combination of education, training, or experience.
• 4+ years Related work experience
• Proven self-starter with energy and motivation to uncover, develop and close sales.
• Ability to work independently with nominal supervision.
• Ability to sell company values and services, in addition to program features and benefits via phone and internet, while some customer-facing presentations may surface on occasion.
• Demonstrate strong time management skills with a high degree of understanding prioritization.
• Demonstrate strong verbal and written communication skills while maintaining a professional appearance.
• Demonstrate strong interpersonal skills to be able to interact across the different departments within Staples Furniture as well as with clients, existing or prospect.
• Context-switching expert: the ability to balance multiple concurrent responsibilities of varying priorities and to shift focus from one to another with minimal loss of productivity or work quality.
• Problem Solving Skills with a Customer focused mentality.
• Furniture industry/product knowledge – ability to anticipate competitive positioning and respond; accordingly, knowledge of current industry trends in order to recommend relevant and leading[1]edge solutions to customers, engaging manufacturing partners when necessary for competitive analysis.
• Strong computer experience in MS Office Platforms, AS400 and furniture quoting software, Salesforce.com is a critical experience requirement.

Tech Stack

• SFDC
• Switching

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities