Senior Business Process Engineer

Role Overview

• Translate optimized processes into functional and non-functional specifications for a new modular or low-code technology solution.
• Work with product teams to ensure process requirements are reflected in the design and architecture of new tools.
• Conducting an end-to-end review of selected business processes across designated departments or functional areas.
• Engaging stakeholders to gather insights on process pain points, bottlenecks, and improvement opportunities.
• Documenting "As-Is" workflows and analyzing them using Lean and Six Sigma methodologies.
• Designing optimized "To-Be" workflows and transition plans.
• Providing data-driven recommendations to improve process efficiency, reduce waste, and enhance functionality.
• Establishing metrics to track improvements and ROI.
• Facilitating working sessions, process mapping workshops, and training as needed.
• Collaborating with IT and operations teams to align process improvement plans with system capabilities.
• Supporting the development of implementation roadmaps and change management strategies.

Requirements

• 8 years experience in process engineering, operations optimization, or business process improvement
• 5 years experience evaluating current state processes and optimizing processes
• 1 year experience specifying software system requirements to design improved solutions
• 1 year Six Sigma Black Belt certification
• 1 year proven track record of leading process transformation initiatives in large organizations
• 1 year proficiency in process modeling tools (e.g., Visio etc.)
• 1 year strong facilitation, communication, and stakeholder management skills
• 1 year experience with operational metrics, workflow optimization, and cross-functional team collaboration
• 1 year experience in regulated or government environments (preferred)
• 1 year familiarity with process automation or low-code tools (preferred)
• 1 year Lean certification (preferred)

Benefits

• Remote Job