Design and implement governance frameworks for automation and AI platforms across the enterprise
Manage deployment, scaling, and reliability of automation tools and supporting infrastructure
Build monitoring, observability, and alerting systems to ensure platform health and performance
Support automated incident response and recovery workflows to improve platform resilience
Drive lifecycle management practices to enable smooth promotion of automation assets to production
Ensure secure integrations, identity management, and compliance with company security standards
Collaborate with engineering and security teams to improve platform reliability and operational efficiency

7+ years of experience in site reliability engineering, cloud architecture, or systems engineering
Strong expertise in Azure cloud services and enterprise cloud environments
Hands-on experience with Microsoft Power Platform, Copilot Studio, or similar automation ecosystems
Experience managing and scaling automation platforms in complex environments
Proficiency in scripting or automation using modern tools or languages
Ability to design secure, scalable platform architectures
Strong collaboration skills and experience working across engineering and security teams

Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
Retirement and social security contributions through Costa Rica’s statutory programs
Life insurance equal to 24x monthly salary, plus disability and funeral coverage
Daily cafeteria subsidy
Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Senior System Reliability Engineer, AI Platform

Key skills