Ensure the seamless flow of clinical information and supporting timely patient care
Manage fax and mail intake, process medical records requests, and complete insurance pre-authorizations
Handle documentation, correspondence, and authorization requests accurately and efficiently
Collaborate closely with cross-functional teams
Requirements
Prior experience with pre-authorizations and insurance authorizations; experience in sleep medicine (e.g., PSG, Home Sleep Testing, PAP therapy, GLP-1 therapy) is a plus.
Familiarity with electronic medical records (EMR/EHR) or other healthcare database systems
Confidence navigating digital tools and multitasking in a fast-paced, dynamic and collaborative environment
Ability to work autonomously while interacting effectively with healthcare providers, and payors;
Foundational understanding of Insurance Authorization process, medical record management
A genuine commitment to deliver high-quality patient care and contributing to better access and patient outcomes
Benefits
Comprehensive health benefits (medical, dental, vision)