Drive operational excellence across multiple simultaneous initiatives—from small engagements to complex, mission-critical programs—ensuring best‑in‑class quality, efficiency, and customer value.
Collaborate closely with cross‑functional executives to advance strategic and operational priorities.
Oversee planning, execution, and completion of delivery engagements, ensuring on‑time, on‑budget, and high‑quality outcomes.
Implement robust quality control measures and continuous improvement practices.
Partner closely with Go‑to‑Market, Product, Project Management, Engineering, and other key functions to support new business, improve delivery visibility, and ensure seamless client experiences.

Proven success leading complex delivery or operations organizations at scale (preferably $1B+ environments).
Demonstrated P&L accountability in multi-site, globally distributed teams.
Expertise in Digital Infrastructure, Cloud, Service Delivery, Technical Operations, and—preferably—Datacenter or Supply Chain.
Strong track record managing cross-functional technical and non-technical resources.
Ability to attract, retain, and develop world‑class talent in competitive markets.
Experience driving operational improvements grounded in metrics, performance management, and process excellence.
Skilled collaborator with experience operating in matrixed organizations.
Strong executive communication skills with the ability to engage and influence diverse stakeholders.
Agile mindset with the ability to pivot quickly, remain composed under pressure, and lead through ambiguity.
High energy, self‑motivation, authenticity, and the ability to build pride and performance within teams.
Advanced analytical, data-driven decision-making abilities.
Bachelor’s degree in business or related field required.
MBA or advanced degree highly preferred.

VP, Delivery – Core

Key skills