Managing multiple claims units/teams
Requires general knowledge of workers’ compensation statutes, regulations and compliance within the jurisdictions handled by the Southwest and Southeast Regions
Provide strategic direction for the appropriate analysis of claims ensuring they are resolved in an equitable and timely manner
Ensure the early recognition of exposures and setting of appropriate case reserves to ensure that future claim costs are accurately estimated
Direct claims strategy into the future, identify performance weaknesses, and ensure that customer service exceeds expectations
Establish and maintain internal and external relationships and lead a high performing and goal oriented team

Bachelor’s degree or equivalent with 10+ years of relevant experience
Excellent organizational, analytical, leadership, interpersonal and time management skills
Ability to analyze, organize, and present information in a clear and succinct manner
Ability to take part in active strategic discussions with staff and senior management
Computer skills with a working knowledge of the Microsoft Office suite of programs required.

AVP – Workers Compensation Claims

Key skills