Visual Designer, Multimedia

Role Overview

• Design visual assets such as infographics, process diagrams, job aids, motion graphics, microvideos, digital signage content, and SharePoint visuals
• Transform complex processes, system changes, and operational concepts into simple, clear visual stories that support field comprehension and adoption
• Partner with Training & Development to create visually engaging materials for eLearning, instructor-led content, and job aids
• Collaborate with other in department to produce visuals that enhance messaging, change communication, and field updates
• Maintain and evolve visual design standards, templates, and brand consistency across all OST materials
• Ensure all visual products are accessible, user-friendly, and aligned with learning best practices
• Support digital channels with visually optimized layouts, imagery, and content blocks
• Design and maintain templates for eLearning, instructor-led training, deployment communications, and field-facing job aids
• Ensure all visual designs adhere to accessibility best practices and are easy to understand for broad audiences with varying skill levels and literacy needs
• Consult on where visuals can reduce cognitive load, streamline training time, or simplify explanation of technical concepts
• Partner closely with Instructional Designers to translate instructional concepts into visually compelling learning materials
• Enhance eLearning modules, classroom content, and job aids with visuals that improve comprehension and retention
• Identify opportunities to simplify content, reduce text load, and increase clarity through visual storytelling
• Proactively recommend visual approaches that improve adoption and reduce training or communication complexity

Requirements

• 3+ years professional experience in visual design and multimedia content creation demonstrating strong visual design skills and ability to simplify complex information
• Proficiency in design and multimedia tools (e.g., Adobe Creative Suite, Illustrator, Premiere, After Effects, InDesign, Figma, Camtasia, Canva, Vyond, etc.)
• Ability to create vector graphics, diagrams, and iconography
• Ability to produce short-form videos, animations, and screen-based walkthroughs
• Experience designing for digital platforms

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• 6 free sessions each year with a licensed therapist to support your emotional wellbeing
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
• 6 company holidays per year
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents