Leads the end-to-end design of prioritized functional learning experiences and curricula using instructional design methodologies
Defines the end-to-end learner journey for roles within the fulfillment network
Conducts comprehensive needs assessments to identify performance gaps
Establish a scalable, modular curriculum model that supports consistent yet locally adaptable learning experiences
Applies empathy-driven approaches to uncover learner needs
Develops engaging, learner-centered learning experiences using diverse modalities
Applies adult learning principles, UX design, and data-driven insights to optimize learning outcomes
Strengthens and promotes OST Training standards, tools, and practices
Leads project team ensuring project quality and on time completion
Partners with key stakeholders to evaluate learning effectiveness

Bachelor's Degree in Business, Human Resources, Organizational Development, Education, Adult Education, or related fields, or 7+ years of experience in related field
Deep expertise in adult learning including learning frameworks, methodologies, technology, best practices, emerging trends, and driving performance improvement
Experience designing learning experiences that address knowledge, practice and application performance gaps and differentiation to address role-specific needs
Adept at selecting and integrating a range of learning modalities including Storyline, Rise, Vyond, Camtasia and AI type solutions into design strategy
Strong program/project management skills overseeing small-medium scale projects or workstreams and completing at high quality, on time and on budget
Strong proficiency with use of all MS applications – Powerpoint, Excel, Forms, Word
Strong collaboration skills
Flexible and adaptable to evolving business needs, championing initiatives through training content
Spanish language proficiency is a plus
Must be able to travel within and outside the U.S.; up to 20%

Learning Experience Lead, Curriculum Design

Key skills