Associate Brand Manager

Role Overview

• Support a portfolio of mid-market to enterprise eCommerce clients, along with the strategic lead assigned to the business.
• Build and maintain trusted, long-term client relationships through clear communication and high standards of accountability.
• Support Quarterly Business Reviews (QBRs) by pulling and analyzing performance data to translate into actionable insights and clear growth strategies.
• Develop confidence in client communication and analytics through meetings and business performance reviews.
• Provide direct executional support to Brand Managers/Directors and their brands.
• Prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals/outcomes definition, etc.
• Attend all client meetings and provide proactive communication to client on all action items and statuses.
• Manage timelines, budgets, and cross-functional resources to ensure delivery against contracted scopes and client goals.
• Support operational execution across campaigns, promotions, merchandising updates, site optimizations, and launches.
• Partner with internal teams (Media, Creative, Merchandising, Operations, Supply Chain and Technology) to deliver seamless, integrated outcomes.
• Track account health, deliverables, and KPIs to support retention, satisfaction, and expansion.
• Monitor any aligned on-site merchandising strategy including navigation updates, category pages, homepage content, and seasonal refreshes.
• Ensure accuracy and optimization of Product Detail Pages (PDPs) across content, pricing, imagery, and availability.
• Collaborate on product launches, site promotions, and limited time drops across web, email, and SMS channels.
• Maintain brand consistency and digital storytelling across all customer touchpoints.
• Learn hands-on Ecommerce skills that cover media, supply chain, content, merchandising, and other facets of a business.
• Develop an understanding of brand strategy and how to lead accounts to promote to higher levels of Brand Management.
• Stay current on eCommerce platform updates, industry trends, and emerging tools to bring proactive ideas to clients.
• Contribute to internal process improvements, documentation, and knowledge-sharing to strengthen team scalability and quality.

Requirements

• 1+ years of professional experience in eCommerce, brand management, digital marketing, or agency environments
• Demonstrated ability to manage multiple projects or workstreams simultaneously, operate in a fast-paced, high-growth environment and adapt quickly
• Excellent acumen
• ability to make sound business decisions through data and analytics
• Excellent problem-solving skills and attention to detail
• Forward-thinking, proactive and curious
• Excellent written and verbal communication skills
• Relationship building skills based around trust and accountability
• Basic Excel skills and propensity to quickly learn more complex Excel functionality
• Strong sense of ownership, drives for results and thrives in a high-performance culture
• Bachelor’s Degree in Business, Marketing, Communications, or a related field

Benefits

• Health insurance
• Flexible working hours