Senior Product Management Advisor, Network Solutions

Role Overview

• Manage and support suite of medical network products available to Cigna Healthcare clients and customers.
• Responsible for management of existing medical network products and expert support for sales and operational readiness.
• Work closely with matrix partners across the enterprise—including Sales, Contracting, Marketing, Pricing/Finance, Operations, Analytics, Go-to-Market, Compliance and Legal, and external partners when appropriate.
• Provide high-level support to clients, internal teams, and other partners by resolving product issues, analyzing trends, and continuous improvement initiatives.
• Govern holistic network solution suite maintenance, including sales support, sales readiness, marketing, RFPs, training, reporting, and management of resource libraries on KnowledgeXchange.
• Triage product issues and coordinate with appropriate stakeholders to identify and implement solutions.
• Demonstrate strong analytical skills with the ability to define KPIs, track product performance, and assess ROI.
• Partner closely with Sales to support product positioning, demos, collateral development, and training.
• Support go-to-market strategies, including messaging, value propositions, and segmentation.
• Translate product capabilities into sales-friendly language and customer-facing materials.
• Gather customer and market feedback from Sales teams and convert it into actionable product improvements.
• Align product features and roadmaps with marketing strategies to drive adoption and engagement.
• Collaborate with Marketing to bring insights from local markets into the management of marketing assets to effectively showcase solution benefits.
• Develop and maintain comprehensive documentation, FAQs, and training materials for internal and external use; proactively identify gaps in existing content.
• Drive collaboration across matrixed teams, ensuring clear communication, stakeholder alignment, and successful execution of key product initiatives.
• Support new product and network launches.

Requirements

• Bachelor’s degree required.
• 5+ years of experience in the insurance or healthcare industry.
• 3+ years of experience in product management, sales support, marketing, or a related field.
• Organizational acumen to drive execution across multiple work efforts; demonstrated success delivering and managing several initiatives while remaining detail-oriented and on time.
• Versatile and collaborative team player with strong organizational skills.
• Strong problem-solving skills with the ability to clearly communicate issues and solutions, navigate a matrixed environment, and maintain a customer-focused mindset.
• Excellent oral and written communication skills, with the ability to convey complex information in an understandable way.
• Creative thinker with the ability to translate ideas into action.
• Demonstrated ability to evaluate data sets and summarize key findings into a clear narrative.
• Proven ability to prioritize workload and drive projects to completion.
• Strong business acumen and problem-solving abilities.

Tech Stack

• Go

Benefits

• Health insurance
• 401(k) matching
• Flexible work arrangements
• Professional development opportunities