Work with a cross-functional team to define and document canonical business terms, metrics, and entities
Maintain a lightweight data catalog and ensure definitions stay up to date as systems evolve
Support alignment across teams on how key data is interpreted and used
Help operationalize governance practices so they’re easy to follow and actually adopted
Work closely with BizTech, Analytics, and business stakeholders to understand data needs
Answer questions about system data and metric definitions
Contribute to improving documentation and shared understanding of our data ecosystem
Write SQL to build and maintain operational datasets and reports for core business systems and data flows (e.g., Salesforce, Marketo, lead management, order management)
Identify data anomalies, inconsistencies, or breaks in expected behavior and help diagnose root causes
Partner with business system owners to improve data reliability and observability
Monitor data quality and system health through automated checks and recurring reporting

5+ years of experience in a data, analytics, business analysis, or similar role
Strong SQL skills and comfort working with relational data
Experience building reports or datasets from business systems (e.g., CRM, marketing, finance tools)
Curiosity about how data flows through systems and identifying issues
Clear written communication skills for documenting definitions and processes
Strong communication and stakeholder management skills, especially with non-technical teams
Ability to thrive in a fast-paced, high-growth, and global environment

Data Operations Analyst

Key skills