Serve as the lead technical advisor and relationship owner for a major refinery customer
Conduct routine system testing, audits, and performance monitoring for cooling, boiler, and wastewater programs
Provide value-added technical service that includes troubleshooting feed systems, pumps, controllers, and monitoring equipment
Partner closely with refinery operations, engineering, reliability, and procurement stakeholders
Identify opportunities for program optimization, cost savings, and system reliability improvements
Develop and deliver technical presentations, business reviews, and written reports
Manage chemical inventories, coordinate deliveries, and ensure program compliance with site requirements
Lead site projects, equipment upgrades, and program improvement initiatives
Maintain and grow account revenue by identifying upsell opportunities and defending program value
Collaborate with internal Solenis technical resources, service teams, and operations groups to ensure best-in-class support
Ensure all work meets Solenis and refinery safety standards, policies, and procedures

Bachelor’s degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field
7+ years of experience in industrial water treatment , with strong expertise in refineries, petrochemical plants, power generation, or heavy industrial environments
Technical proficiency in cooling tower, boiler, and wastewater treatment systems
Demonstrated ability to troubleshoot mechanical, chemical feed, or monitoring equipment
Proven track record in consultative selling , account management, and revenue growth
Ability to build strong relationships at all levels—operators through senior engineering leadership
Strong communication skills, including technical report writing and customer presentations
Ability to work independently in a refinery environment with daily on-site presence
Valid driver’s license and clean driving record

Key Account Manager

Key skills