Design and develop engaging training content using tools such as Articulate 360, eLearning platforms, and video production software
Deliver instructor-led and virtual training sessions tailored to various audiences and technical levels
Collaborate with subject matter experts to translate complex technical concepts into accessible learning materials
Develop and maintain comprehensive training plans and curricula for roles
Align training programs with organizational goals, compliance requirements, and operational standards
Support onboarding and continuous learning initiatives across departments
Track and report training completion, effectiveness, and compliance metrics
Maintain accurate training records and documentation in the Learning Management System (LMS)
Provide regular updates to leadership on training progress and gaps
Partner with HR, Operations, Engineering, Safety, Security, and IT teams to identify training needs and priorities
Support compliance training initiatives and ensure alignment with regulatory standards
Collaborate with emerging departments as the organization grows to ensure training programs remain relevant and comprehensive
Assist in the development of role-specific competency models and career pathways

Bachelor’s degree in engineering, technical management, or related field preferred
5+ years of experience in data center operations, maintenance, or training program development
Strong knowledge of data center infrastructure systems, including electrical, mechanical, Security, and HVAC systems
Proven experience in developing training programs and maintenance procedures in a technical or industrial environment
Excellent project management skills with the ability to handle multiple priorities and deadlines
Strong communication skills, with experience in presenting technical content to diverse audiences
Familiarity with industry standards such as NFPA, OSHA, and ANSI
Proficiency in creating training materials and documentation using digital tools

Technical Training Specialist

Key skills