Reviews and validates bills of material (BOMs), drawings, and specifications for accuracy prior handoff.
Conducts basic material takeoffs for assigned scopes and helps identify material gaps, alternates, and technical solutions.
Assists in preparing quotations, coordinating vendor pricing, and documenting competitive alternatives.
Prepares customer-facing documentation including project status updates, delivery schedules, and technical submittal packages.
Participates in customer and vendor meetings; may lead small portions of the discussion related to documentation, schedules, or open items.
Proactively identifies customer concerns, schedule issues, or material risks and escalates them appropriately.
Manages detailed project documentation including schedules, order logs, meeting notes, submittal tracking, RFIs, and change coordination.
Monitors project workflow for delays, discrepancies, or risks and recommends corrective action to PMs or Account Managers.
Coordinates closely with Project Coordinators, purchasing, logistics, and vendors to ensure alignment on material needs and timelines.
Assists with vendor quoting, order accuracy review, order entry, and material expediting when appropriate.
Supports portions of project budget tracking or margin verification as directed by Project Managers or Account Managers (without independent ownership).
Provides technical support to internal teams regarding product selection, specification alignment, and substitution options.
Provides temporary project coverage during staff absences ensuring continuity of communication and documentation.
Participates in process improvement initiatives.
Requirements
Minimum of a business or trade degree preferred or the equivalent in work experience.
2+ years of prior customer service, quotation, or sales experience.
Strong knowledge of electrical products and utility systems, preferred.
Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies, preferred.
Proficiency in quoting software, preferred.
Requires the ability to read, write and speak in English.
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software.