Field Service Technician

Role Overview

• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
• Deliver expert service and support for cooling tower cleaning and water disinfection
• Provide technical support and escalate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required

Requirements

• High school diploma or equivalent
• 2 years of experience in water treatment or an industrial/mechanical environment
• Demonstrated mechanical aptitude
• Current and valid Driver’s License with no restrictions
• Position requires travel to the US for training/meetings
• Post Secondary Diploma or trade school certification (preferred)
• Familiarity with boilers, cooling towers, and wastewater treatment systems (preferred)
• Proficiency with Microsoft Office Suite (preferred)

Benefits

• Access to our comprehensive benefits package including medical, dental, vision, stock purchase plan, and more!