Overseeing all technical aspects of the implementation process
Working closely with Implementation Coordinators and other groups to successfully bring new clients live
Gathering requirements, managing deliverables, technical setup, testing
Working with internal and external stakeholders
Being the technical SME for the implementation process
Managing client timelines and deliverables in a fast-paced environment
Responsible for determining client configuration and recommending the best solution
Analyzing test data to find root cause, trends, and gaps to prepare the client for a successful Go-live
Researching issues, testing theories, identifying impact, and proposing short and long-term solutions
Working with development to gather requirements and test new features and enhancements

Bachelor's Degree in a technical subject (e.g. computer science or engineering) or equivalent work experience
At least 5 years of experience in technology (information exchange) and/or the healthcare environment
At least 3 years of experience managing complex implementations (client product onboarding)
Experience gathering requirements: data, functional, business, and technical
In-depth understanding complex data mapping skill
Thorough understanding of healthcare provider data management
Experience working in Amazon Web Services (S3 & EMR) or any cloud environment
Experience working with data standards, in particular XML, JSON, or Parquet, Custom Flat File Structures
Strong knowledge with enterprise database software (Oracle, MySQL, Aurora DB)
Ability to understand data models and write complex SQL queries
Prior working experience of SCALA programming language, Spark SQL, and Jupyter Notebooks is a huge plus
Significant experience and skills in working with Jira and Confluence
Experience with RESTful APIs and exposure to Postman and API/FHIR type tools
Microsoft Office applications / Office 365
Knowledge of HIPAA; ability to implement systems and processes in accordance with regulations
Excellent interpersonal communication skills, both written and verbal for customer facing communications
Strong problem-solving skills
A self-starter able to work independently
Ability to manage multiple complex projects in parallel

Technical Implementation Analyst III

Key skills