Key skills
OracleSQLJiraCritical Thinking
About this role
Role Overview
- Deliver world-class, “white-glove”, customer support experiences
- Research, evaluate, and recommend solutions within the Production environments
- Logging and management of defects, enhancements and other incident types in Jira
- Test, validate, and implement new technology solutions
- Actively maintain and improve personal and technical skills
- Promote effective teamwork among cross-functional teams
Requirements
- 7+ years of relevant experience
- 4+ years' experience working with/in the iKnowMed Generation 2 EHR application
- Critical Skills in Oncology
- Ability to exercise sound critical thinking and problem-solving skills
- Thorough knowledge of Regulatory Requirements in Healthcare
- Understanding of Windows operating systems, networking, and basic hardware troubleshooting
- Knowledge of SQL and Oracle Databases
Tech Stack
- Oracle
- SQL
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Annual bonus