Product Manager

Role Overview

• Own and define the product roadmap for their product lines
• Clearly define user personas including identification of user problems and serve as user evangelist
• Research our customers and the market generally, to understand, validate and become an expert in their challenges and problems
• Analyze usage of our existing products to understand how customers are interacting with our solutions and if they are achieving their goal
• Articulate product goals and measures of success to business
• Perform analysis of competitors and identify competitive threats
• Build consensus within the product and engineering teams on the correct product solutions to help solve customer problems
• Work with engineering teams to clearly scope and roughly size product solutions before we start development so we understand the time and effort required to build those solutions
• Helping validate product hypotheses with surveys, usage analytics, A/B testing, etc.
• Clearly define user personas including identification of user problems and serve as user evangelist
• Direct research efforts of Business Analysts and project managers
• Run brainstorming & interview sessions with end users
• Write clear, coherent user stories with detailed acceptance criteria
• Generate simplified wireframes and design mocks to define user flow
• Lead groomings, standups, post mortems and negotiate feature build out with engineering teams
• Conduct timely product reviews and sign-offs of new features and work with engineering to thoroughly user-test and ensure resulting build matches what was committed to in each sprint
• Guide go-to-market strategy for new features and products, including consumer-ready communications for marketing & sales teams
• Attend daily stand ups and biweekly sprint planning with engineering teams to obliterate blockers, manage dependencies / prerequisites while product is being developed

Requirements

• 3-5 years experience in product management, product development, product design or similar field
• Very strong verbal and communication skills
• Familiarity or experience with Agile and scrum software development processes
• Strong organizational skills and ability to handle multiple tasks
• Strong analytical problem solving and solution finding skills
• Very strong writing and presentation skills (including but not limited to describing simple user stories, jobs-to-be-done requirements for engineering teams, value proposition statements, etc)
• Experience working in SaaS organizations and comfortable working within large, cross-functional teams that include engineering, customer success, marketing, and sales
• Relevant industry experience, either with marketing & advertising technology or developing on Facebook & other social APIs
• Positive, upbeat and customer-service oriented
• Ability to manage changing priorities within a highly dynamic environment
• Ability to perform duties with limited oversight
• Willing and able to learn new skills as required

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!