Key skills
Project ManagementCommunication
About this role
Role Overview
- Responsible for the profitable management of a portfolio of group benefit clients in British Columbia
- Maintain and strengthen relationships with consultants/advisors
- Work closely with consultants/advisors to ensure client satisfaction
- Meet annual financial, growth and profitability objectives for assigned block of business
- Develop and grow existing client and consultant/advisor relationships by delivering superior service
- Effectively communicate Manulife’s value proposition and group benefits products/services
- Represent Manulife professionally in client-facing meetings
- Keep clients and consultants/advisors informed on changes impacting Group Benefits
- Have an in-depth knowledge and understanding of Group Benefits products, services, and workflows
Requirements
- Proven success in a similar role at Manulife, with another insurer, or within the Group Benefits industry
- Strong customer focus and the ability to negotiate and influence effectively across the organization
- Excellent presentation, communication, and mathematical skills
- Ability to think strategically and propose innovative solutions
- Demonstrate strong active listening and positive relationship-building skills
- Superior project management abilities
- Managing multiple competing priorities
- Strong technical proficiency in Excel, Word, and PowerPoint
- Post-secondary education in a related field
- Valid driver’s license and flexibility to travel
Benefits
- Health insurance
- Dental
- Mental health
- Vision
- Short
- and long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Retirement savings plans including pension and global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Generous paid time off including holidays, vacation, personal, and sick days