Program Manager

Role Overview

• Overall program management including contract outcomes, leadership and supervision, clinical operations, training, fiscal and billing controls, EHR, workplace safety, and policies & procedures
• Oversee direct services, ensuring quality care, and highest professional standards
• Supervise accurate data collection and reporting
• Ensure peer review and monitoring of client charts
• Ensure staff complete timely documentation and meet minimum requirements for direct client billable services as contractually required
• Manage billing expectations and deliverables
• Understand budget and review monthly operating statement to ensure financial integrity
• Respond quickly and appropriately to emergencies and crisis intervention
• Document agenda and attendance accordingly
• Other relevant duties as assigned

Requirements

• Bachelor’s degree in behavioral science and two year of experience or Associate’s degree in behavioral science and three years of experience or 5 years of experience in the behavioral health field or SUD Certification/Registration
• Valid CA driver's license and current auto insurance per contract requirements required
• Experience providing mental health and/or substance use disorder services preferred
• Cultural competency understanding required
• Bilingual preferred
• Knowledge of Microsoft Office and EHR software preferred.

Benefits

• Reasonable accommodation may be made for individuals with disabilities to perform essential job functions
• Maintain positive morale and staff cohesion as evidenced by maintaining a cooperative attitude, flexibility, and effective communication and interpersonal skills
• Timely recruitment and retention of qualified candidates
• Provide regular supervision, consistent feedback, and ongoing support
• Develop team comradery and excellent communication
• Liaison with funder(s) and community meetings/committees
• Maintain confidentiality of client’s care
• Facilitate scheduled program meetings
• Document agenda and attendance accordingly
• Oversee creation, management and execution of fundraising activities
• Facilitate monthly Advisory Board meeting.