IT Quality Assurance and Compliance Analyst

Role Overview

• Responsible for the timely and accurate response to audit and compliance requests for the enterprise while also ensuring that the IT department itself is in compliance with all internal and external policies and procedures.
• Assist with providing evidence in response to audit engagements, assessments/state exams, or due diligence requests.
• Evaluate evidentiary documentation for accuracy and completeness and reconcile evidence and other assessment and due diligence documentation to ensure compliance with audit controls, regulatory and/or client requirements.
• Create and maintain a repository of support documentation for audit/assessment submissions to ensure consistency across all requests.
• Actively engage appropriate resources and function as project coordinator to ensure a timely and accurate response to requests.
• Support the annual government certification activities, including the NIST and SSAE engagements, which requires timely procurement and delivery of documents, report requests and meeting coordination.
• Ensure the continuity and accuracy of audit, regulatory and due diligence responses.
• Review the IT Department policies and procedures to ensure that they are up to date and accurate at all times and make recommendations when updates are needed.
• Maintain detailed communication on all requests, providing progress updates and completion status to manager and other relevant stakeholders.
• Establish a strong rapport and coordinate with applicable business unit(s) and departmental contacts to procure appropriate evidence as needed.
• Continually monitor the IT policies and procedures as well as the IT components of business processes and proactively seek out opportunities to identify potential process improvements and/or make recommendations for changes to ensure compliance.

Requirements

• Strong administrative and organizational skills required
• Familiarity with mortgage industry and/or financial services.
• Familiarity with industry standard audit guidelines, processes and terminology (NIST and SSAE) a plus
• Proficient in MS Office with advanced skills in Excel and Visio
• Strong analytical, problem solving, collaboration and technical skills.
• Strong time management skills
• Ability to work under pressure and meet deadlines.
• Ability to comprehend complex problems and to collaborate and explore alternative solutions.
• Ability to organize and prioritize own work schedule on short-term (longer than one month) and long term (a year or longer) basis.
• Ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical details.
• High school diploma or equivalent work experiences required; Associate’s degree preferred.
• Three (3) plus years of professional work experience with specific report development, regulatory compliance, and/or audit management.
• Five (5) plus years’ experience in mortgage service, financial services, or regulatory industry.
• LEAN, Six Sigma or other process improvement/project management training and/or experience is a plus.
• Familiarity with project management tools (i.e. Jira) a plus.

Benefits

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.