Manager, Process Excellence

Role Overview

• Lead strategic transformation initiatives within the Process Excellence portfolio, establish clear communication, identify and mitigate obstacles and ensure timely completion
• Champion Business Process Management including guiding groups and or teams through process design, reengineering and opportunity assessments
• ensure compliance (department, state and federal regulations)
• Interact with varying levels of management and departments across the organization, utilize consulting skills to collaborate with stakeholders
• Advocate needs of the customer and the business, drive the voice of the customer, as well as the voice of the business

Requirements

• You possess knowledge of business transformation tools and techniques
• You possess knowledge and expertise in project management methodologies, tools and techniques
• You understand and can apply Six Sigma and Lean techniques and methodologies, knowledge of and experience in identifying improvement opportunities, developing and implementing efficiencies
• Ability to apply strategic thinking skills, with experience leading complex, process improvement/strategic transformation initiatives
• You have experience and the ability to build and sustain lasting relationships with internal clients
• You have experience in effective communication including active listening and comfort presenting to senior leadership, ability to simplify complex information and develop clear communications and advanced presentation materials to a variety of audiences
• Experience in data and strategic analysis, with ability to identify and solve complex problems and adaptability to lead and execute vague or undefined initiatives to achieve effective and measurable results.
• You have the ability to analyze process data and use data visualization tools and techniques to describe the process behavior and summarize the data into a simple digestible format
• Formal corporate facilitation experience leading Kaizen Workshops (virtual and in-person desired)
• Knowledge of Change Management concepts and approach to implementing organizational change
• You have experience with business architecture modeling software (i.e. Nintex Process Manager, Sparx Systems, Visio)
• You have Microsoft Project / Power BI reporting experience
• Bachelor’s Degree or equivalent work experience in Industrial Engineering, Supply Chain, Accounting, Finance, Computer Science or related field required
• 3+ years in relevant work required
• Managing complex projects (Non-IT)
• Process Design or Process Improvement

Benefits

• Generous benefits package available on day one to include: 401K matching
• Bonding leave for new parents (12 weeks, 100% paid)
• Tuition assistance
• Training
• GM employee auto discount
• Community service pay
• Nine company holidays