Compliance Manager

Role Overview

• Serve as the compliance lead and point of contact for one or more issuing banks, building subject matter expertise on their regulatory expectations, contractual obligations, risk tolerance, and oversight practices
• Manage the day-to-day compliance relationship with bank partner counterparts, including participating in regular check-ins, preparing responses to bank inquiries, and coordinating audit and exam readiness
• Act as the DRI to internal stakeholders and assigned programs to interpret, operationalize, and monitor compliance with bank-specific and regulatory requirements
• Partner cross-functionally with Legal, Risk, Product, Customer Support, Bank Partnerships, and GTM teams to ensure new program product launches, marketing campaigns, and operations align with bank expectations and consumer compliance requirements
• Act as a strategic advisor on compliance issues, audit findings, and regulatory developments that impact assigned banks and programs
• Collaborate with Legal, Compliance, Customer Support, and other relevant stakeholders to ensure timely and effective issue remediation, including root cause analysis and implementation of sustainable controls
• Support the onboarding and ongoing management and oversight of programs with assigned banks (e.g., supporting due diligence reviews, periodic site visits, advising on appropriate risk mitigation measures and controls, etc)
• Help develop and refine internal policies, procedures, controls, and playbooks to ensure consistent application of regulatory and partner bank requirements across programs

Requirements

• 5-7+ years of experience in a compliance role within a financial institution, fintech, payments company, or bank-focused consulting firm
• Strong knowledge of consumer compliance regulations, including Reg E, Reg Z, UDAAP, Reg DD, BSA/AML, and others
• Experience supporting or working directly with sponsor banks, BaaS platforms, and/or payments companies
• Demonstrated ability to manage complex stakeholder relationships and operate effectively in a cross-functional, fast-paced environment
• Strong project management and communication skills, with the ability to translate regulatory obligations into practical operational requirements
• Experience operationalizing and monitoring compliance programs, with a keen eye for risk and control design
• Comfort interpreting contractual language, policies, and guidance from regulators and bank partners
• Demonstrated understanding of regulatory expectations in financial services, fintech, or payments, including OCC, FDIC, FRB, and partner bank oversight models

Benefits

• Health insurance options
• Retirement savings program with company contribution
• Flexible time off – take what you need
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• The freedom to live and work wherever you and your family thrive