Serve as the compliance lead and point of contact for one or more issuing banks, building subject matter expertise on their regulatory expectations, contractual obligations, risk tolerance, and oversight practices
Manage the day-to-day compliance relationship with bank partner counterparts, including participating in regular check-ins, preparing responses to bank inquiries, and coordinating audit and exam readiness
Act as the DRI to internal stakeholders and assigned programs to interpret, operationalize, and monitor compliance with bank-specific and regulatory requirements
Partner cross-functionally with Legal, Risk, Product, Customer Support, Bank Partnerships, and GTM teams to ensure new program product launches, marketing campaigns, and operations align with bank expectations and consumer compliance requirements
Act as a strategic advisor on compliance issues, audit findings, and regulatory developments that impact assigned banks and programs
Collaborate with Legal, Compliance, Customer Support, and other relevant stakeholders to ensure timely and effective issue remediation, including root cause analysis and implementation of sustainable controls
Support the onboarding and ongoing management and oversight of programs with assigned banks (e.g., supporting due diligence reviews, periodic site visits, advising on appropriate risk mitigation measures and controls, etc)
Help develop and refine internal policies, procedures, controls, and playbooks to ensure consistent application of regulatory and partner bank requirements across programs
Requirements
5-7+ years of experience in a compliance role within a financial institution, fintech, payments company, or bank-focused consulting firm
Strong knowledge of consumer compliance regulations, including Reg E, Reg Z, UDAAP, Reg DD, BSA/AML, and others
Experience supporting or working directly with sponsor banks, BaaS platforms, and/or payments companies
Demonstrated ability to manage complex stakeholder relationships and operate effectively in a cross-functional, fast-paced environment
Strong project management and communication skills, with the ability to translate regulatory obligations into practical operational requirements
Experience operationalizing and monitoring compliance programs, with a keen eye for risk and control design
Comfort interpreting contractual language, policies, and guidance from regulators and bank partners
Demonstrated understanding of regulatory expectations in financial services, fintech, or payments, including OCC, FDIC, FRB, and partner bank oversight models
Benefits
Health insurance options
Retirement savings program with company contribution
Flexible time off – take what you need
Equity in a publicly-traded company and an Employee Stock Purchase Program
Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
Free therapy sessions, financial and professional coaching, and legal advice
Monthly stipend to support our remote work model
Annual “development dollars” to support our people growth and development
The freedom to live and work wherever you and your family thrive