Key skills
Sales
About this role
Role Overview
- Responsible for the profitability and customer satisfaction for assigned contracts
- Provide both service agreement, and time and material program management
- Assist in sales campaigns for new contracts and proposals
- Assure timely resolution of customer issues and customer satisfaction for assigned contracts
- Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
- Function as liaison between internal organizations and customers for assigned contracts
- Developing in-depth knowledge of a technical discipline.
- Uses prior experience and acquired technical expertise to execute policy/strategy.
- Provides informal guidance to new team members.
- Support the creation of entire invoices and ensure the billing of the CSAs and TXs Customers.
Requirements
- Bachelor's degree from an accredited university or college
- preferably Mechanical or Industrial Engineering.
- Experience in the Services & Customer Contract Management.
Benefits
- Relocation Assistance Provided: No