Conducting internal investigations and detection of internal theft, thereby reducing shrink for the company
Maintain accurate, concise case files and information pertaining to those cases, testifying in court
Conduct interviews using company approved techniques, apprehend Associates who commit theft and fraudulent transactions
Develop and maintain strong working partnerships with Store Management, peers, law enforcement agencies, banking institutions, etc.
Conduct thorough, impartial, ethical investigations with appropriate urgency and diligence.
Maintain appropriate professionalism, integrity and confidentiality to enhance department image and complying with company rules, regulations and Code of Conduct

Minimum 3 years of proven success with Internal Investigations in a retail environment or equivalent experience
Experience as LP Internal Investigator or LP Manager preferred
In Quebec and Ontario, Internal Investigators must have an investigations license for this role
Good knowledge of all aspects of retail Loss Prevention, operations and processes
Strong investigative and analytical skills, sense of initiative urgency and priority and observation skills are a must
Experience with current CCTV technologies including installation of covert CCTV equipment
Strong interviewing skills. Training and experience in Interviewing/Interrogation skills preferred
Strong communication skills including written, verbal, listening, and making public presentations
Must have valid driver’s license and access to vehicle

Loss Prevention Internal Investigator

Key skills