Lead the development, implementation, facilitation, and maintenance of a comprehensive MRD training program for all provider facing sales teams in alignment with company objectives, organizational goals, and sales team needs
Partner with senior sales leadership and the Director of L&D to 1) translate primary initiatives into preparatory training and 2) assess training gaps then provide ongoing training to level up the sales team’s skills and impact
Direct appropriate content creation and maintenance in collaboration with the marketing, medical affairs, legal and L&D partners
Work with the New Hire Training Program Manager to deliver training for new hires
Collaborate with internal stakeholders to provide effective launch training for new and enhanced products and processes as it relates to the MRD portfolio
Coordinate scheduling and delivery of training across multiple modalities based on the ongoing needs of the team
Build and maintain learning plan content on our learning management systems
Provide learner feedback to Sales Leadership with recommendations for follow-up coaching
Spearhead the planning and execution of content at the annual national sales meeting and any other area, regional or team meetings requiring L&D support

Bachelor’s Degree in a related field of science or adult learning
3+ years of experience building and delivering training program infrastructure
Must have medical training or sales experience, ideally in the diagnostic lab or oncology space
Skilled in processing technically dense content like scientific publications into easy to understand lessons
Demonstrated experience creating comprehensive training plans, curricula, workshops, assessments, across various modalities (e.g. written, audio, video, interactive experiences, and gamification)
Excellent project management and intrapersonal skills with the ability to manage complex projects utilizing resources across multiple internal teams and across all levels of the organization
Strong analytical, technical, and creative problem-solving skills
Ability to manage competing priorities and multi-task effectively
Capability to inspire, coach and provide clear feedback on improvements needed to sales representatives
Ability to work independently and remotely while maintaining a strong teamwork ethic
Flexible, able to adjust quickly to changing priorities
Outstanding oral presentation skills
Highly developed written skills, with the ability to produce documents, presentations, technical briefs, and scientific publication summaries
Knowledge of the following computer software platforms: Google Suite
Willingness to travel as needed, estimated to be 30%

Senior Commercial Learning & Development Manager

Key skills