Partner and collaborate with key stakeholders within Commercial to achieve region revenue growth goals
Manage region’s clinical specialists and resources
Identify and implement strategies to increase coverage efficiency
Improve productivity, and strengthen selling mindset of the clinical team
Responsible for the development / coaching of clinical representatives
Administrative management tasks
Address clinical opportunities through coaching or development and execution of measurable initiatives
Leverage best practices via network of Clinical Leaders and training
Maintain a strong, diverse personnel “bench” of candidates for future hiring opportunities
Oversee the training and development of the clinical team in implant, service delivery, competitive and product knowledge
Ensure all direct reports have annual/quarterly objectives and implement regular performance evaluations and feedback

Bachelor's degree plus 7-9 years of related work experience or an equivalent combination of education and work experience
CRM certification and demonstrated aptitude in CRM therapy knowledge for implants and device support
Knowledge of local CRM customer base preferred
Strong business acumen and strategic problem-solving skills
Ability to interact effectively with internal and external customers
Ability to manage conflict effectively and effect change
Strong oral and written communication skills
Strong project management experience
Schedule flexibility for case coverage and client meetings after hours and on weekends
Ability to travel approximately 25-50% of the time, dependent on territory geography

Clinical Sales Manager, CRM

Key skills