Ensure the value proposition of brightfin’s solutions are communicated to prospects at the mid management level or above
Partner with Direct Sales team to provide detailed business understanding, process & technical expertise – drive discovery, perform presentations and solution demonstrations
Demonstrate authoritative knowledge of current business challenges and opportunities and explain how brightfin supports business growth and helps customers take advantage of new trends and technologies supported by brightfin solutions
Demonstrate brightfin’s technology, listen to customer questions, and explain how our technology can solve customer challenges, and improve their productivity
Engages the client in productive discussions to understand the needs and define the business case
Gathers information required to develop a solution
Analyzes customer requirements to identify gaps
Ensures that the brightfin Product and solution will meet customer requirements; refines requirements with the customer as needed
Identifies pain points and directs customers to focus on processes or needs for which the brightfin product can show immediate value
Understands and translates needs into a targeted solution that can be delivered effectively (cost and time) by the brightfin services organization
Can demonstrate the value that will be delivered through the brightfin solution using modeling tools, Proof of Concepts, and whiteboard presentations
Identifies gaps in the implementation and presents solutions – training, need for SME, resource needs, etc.
Lead packaging & appropriate pricing of solutions
Ownership of RFPs, InfoSec Questionnaires and SOWs
Assist in Transition from sales to the Implementation phase
Communicate solutions based on business value and clearly articulate the business benefits to the prospect/customer
Able to separate short-term from long-term strategy and goals
Has a deep understanding of the business value provided by brightfin solutions in all areas of the business, current and emerging
Maintains strong relationships with delivery teams and stays abreast of pipeline activity providing customer feedback to help shape solutions
Ensure consistent communication and management of client needs
Develop a strong rapport with prospects by building credibility through knowledge and value
Identify customer needs and develop effective solutions that meet expectations
Ensure clear communication of customer expectations throughout the brightfin organization – Executive team, Services, Product, and Support
Address prospects concerns and need head-on; recruiting the appropriate resources needed to meet expectations
Requirements
At least 5 years of business experience solving complex business challenges
Broad industry and business experience, possibly gained through business consulting
Strong communications skills; the ability to articulate the value of brightfin’s products/solutions in a clear manner to senior business leaders as well as operational staff
Ability to listen, understand and communicate customers' needs verbally and in writing
Ability to interact with others in a cooperative fashion to build strong rapport based on credibility
Ability to analyze and understand data and the relationships within the data and how it is used by the business (specifically IT & telecommunication information)
Proficient with Microsoft Office Suite or related software to build compelling content and presentations
Ability to demonstrate an online platform and present other material such as ROI sheets and Process flowcharts in person and remote
Ability to stay up-to-date and learn new platform functionality & messaging for demonstrations
Aptitude for staying abreast of emerging technology and how innovative adoption of technology and business practices can deliver competitive advantage
Knowledge of the Technology Expense Management industry including products/services and processes
Knowledge of the Telecommunications industry including products/services and processes
Knowledge of enterprise software usage and implementation
Potential for moderate to high travel based on customer meetings and assignments 30% travel through the US
Benefits
comprehensive health, dental and vision benefits package